Reference and research services

Do you have a question about library research? Maybe you'd like some help searching the library catalogue, managing citations with RefWorks, or could use some search tips and strategies?  We're here to help with these questions and more.

Research and reference services are available:

Hours of service

September 12, 2016 - May 28, 2017

  • Monday - Thursday: 11am - 6pm
  • Fridays: 11am - 5pm
  • Saturday and Sunday: Closed

Please note that Reference and Research services will not be available during statutory holidays.  Please see Library Hours for additional information.

Reference and research services are also available:

Live chat

The Ask: Chat with a librarian reference service provides online research and reference service to students at academic institutions throughout Ontario. Librarians and reference specialists are available to answer your research questions, but may not be able to answer questions about specific library policies and spaces as those staffing the service are not necessarily located on the St. George Campus or even in Toronto.

Hours of service vary throughout the year.  When the live chat reference service is closed, please email us at

Individual consultations

For in-depth questions (assistance navigating articles databases, using RefWorks, archiving your publications in TSpace, etc.), book a consultation with an OISE librarian.  We will reply to confirm your appointment time within two business days.

One hour individual consultations are free of charge; multiple appointments can be booked. 

Additional services

For additional services, please see our faculty, graduate students, teacher candidates, and Additional Qualification students pages.