Borrower services

Beginning on September 7th, the Ground, Mezzanine, and Concourse floors of the OISE Library will be open for current University of Toronto students, faculty, and staff only.

If you require a book from collections on the Second or Third floors, please ask at the service desk and we will retrieve the item for you.

Please note that non-medical masks or face coverings  and COVID-19 health screening self-assessment (via UCheck or a paper-based self-assessment log) will be required by all UofT libraries.


Renew books

Items are automatically renewed up to the maximum renewal period allowed. Please see the renewals section for more information. To find your maximum renewal period, please see the loans services chart.

Please note that you cannot renew an item that has been requested by another patron.

Holds

You can place a hold on an item which has been checked out or in the library:

  1. Online:
    • Sign in to LibrarySearch
    • Find the item in the catalogue
    • Click on the title
    • Select "Get It" to request
  2. In person: Visit the OISE Library Service Desk
  3. By telephone: 416-978-1850

Recalled items which are not returned within 14 days are fined $2.00 per day.

Fines

  • Fines are charged at the rate of $0.50 / day per book.
  • Fines for films, and DVDs is $5.00 / day per item.
  • Fines on Course Reserves books are $0.50 / hour per book.
  • Fines for technology loans are $0.50 / hour per item.
  • Fines for recalled books are $2.00 / day per book.

Some libraries may charge different fines for other types of materials.

Library privileges will be suspended when fines are $25 or more.

Pay fines:

  1. Pay fines online
  2. In person: Visit the OISE Library Service Desk
  3. By telephone at the Robarts Fines Office @ 416-978-5350

Please note that medical or other documentation is normally required to reduce or forgive fines. Without documentation, fines are normally not excused for the following reasons:

  • Did not renew item on time
  • Forgot the due date
  • Did not receive a courtesy or overdue notice
  • Was not able to renew online
  • Was unaware of library policies
  • Borrowed the item for someone else
  • Returned late by someone else
  • Did not report TCard stolen

Missing items

Items missing or not on the shelf will be searched for upon request.  Please visit the OISE Library Service Desk and request a "missing item" form.

Lost and damaged book charges

Lost books

Lost books and / or accompanying media are subject to a $145 replacement charge. The library reserves the right to charge fines in addition to the replacement cost.

Damaged books

Damaged books which do not need to be replaced are subject to a $45 charge. The library reserves the right to charge fines in addition to the damage charge.

Pay charges for a lost or damaged book:

  1. Pay online
  2. In person: Visit the circulation desk of the owning library
  3. By telephone at the Robarts Fines Office @ 416-978-5350

Alumni and visitors

A variety of borrowing cards are available for purchase.  Please see Alumni library access for additional information.

Recalls

To request that an item be recalled after its initial 2 week loan period, please contact the library that holds the item in its collection.
Recalled items which are not returned within 14 days are fined $2.00 per day.